Privacy Policy
Effective Date: 25/12/12
GO-EASE is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our two-wheeler sharing and rental services (the "Service"), through our mobile application or website (the "App").
By accessing or using our Service, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our App:
- Personal Information: Name, Email address, Phone number, Adhar Card, Payment information, Emergency contact details (optional).
- Location Information: Real-time location data when you use our App to find, rent, or return a two-wheeler.
- Usage Data: Interaction with the app’s features, search queries, and technical data (e.g., device information, IP address).
- Transaction Data: Rental duration, payment details, and rental history.
- Communication Data: Messages, support queries, or other communications.
2. How We Use Your Information
- To provide and manage the Service.
- To improve the Service and user experience.
- To communicate with you regarding your rental activities.
- To ensure safety and compliance with our terms.
- To personalize your experience based on preferences and usage.
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your data under the following circumstances:
- Service Providers: Trusted third-party providers (e.g., payment processors).
- Legal Requirements: To comply with legal processes or laws.
- Business Transfers: During a merger, acquisition, or sale of assets.
4. Data Security
We implement technical and organizational security measures to protect your data. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your personal data as long as necessary to provide the Service and comply with legal obligations. Once the data is no longer needed, it will be securely deleted or anonymized.
6. Your Data Protection Rights
- Access: Request access to your data.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request deletion of your data.
- Data Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to data processing in certain cases (e.g., marketing).
To exercise these rights, contact us at goeaseofficial2024@gmail.com.
7. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze usage. You can manage cookies through your device settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy. Material changes will be notified via the App or email.
9. Contact Us
For questions or concerns, contact us at:
- Email: goeaseofficial2024@gmail.com
- Phone: 9612508691
- Address: Naharlagun, A Sector
This Privacy Policy was last updated on 25/12/2024.
